My touch pad is blank?
My touch pad is displaying a message or has flashing dots or is flashing different colours?
My touch pad is working but my blower, pump two, pump one high speed, heater or light is not?
My hot tub pump doesn't work correctly/at all?
My spa heater does not work?
The power trips out?
My touch pad is blank?
If so, check power is turned on at the power point, the isolation switch (if spa is hardwired), then the main switch board to your house with R.C.D (Residual Current Device). If all are turned on and still no display on touch pad, is the spa working as normal with everything going but the display is still not there? Then you have a touch pad or connection problem, or posible software or circuitry issue.
My touch pad is displaying a weird message or has flashing dots or is flashing different colours?
Your touch pad is probably trying to tell you something! Check your owners manual, under touch pad error codes or have a look here: Touch Pad Error Codes.
My Touch Pad Is Working But My Blower, Pump Two, Pump One High Speed, Heater Or Light Is Not?
You will have a central controller box that all these components plug into.Turn Power OFF. Check to see if all the plugs are securely in place and have not vibrated loose. Plug in properly and check to see thay make good connection. Turn power back ON.
My hot tub pump doesn't work correctly/at all?
Before going any further check the pump is plugged into your control box which is situated behind the access panel on your hot tubs cabinet.
Make sure the water level is at correct height and there is no obstruction in the filter canister, or dirty filters. You could try taking the filter cartridges right out and then trying the pump. If that works make sure you clean and or replace cartridges as soon as possible.
Turn the pump on and off every 5 seconds, because often the surge of the pump starting primes the pump. If you have recently emptied and or just filled it up, it will most probably be a priming issue and may require you to bleed the air out of the system. Firstly loosen but do not remove one of the plumbing unions on the pump until you see just a little water and listen for escaping air. If you hear air escaping, you have released the airlock. Re-tighten the union and retry your jets to see if they will work.
It is possible however that your pump relay/circuit/capacitor or controller system is stopping your pump from coming on and will still not start regardless and it also could be that the mechanical seal has gone and water has penetrated down the shaft and into the bearings and has seazed your motor.
Worn bearings sometimes cause a whining noise. Replace pump.
Water leakage around the pump shaft. This often indicates a failure of the pump seals. Typically a water puddle will be visible below the pump when these seals have deteriorated. Replace wet end.
The spa water is not hot – this require further investigation as a number of parts cause such an effect i.e. heater element failure.
Is the pump humming or vibrating when you turn on your jets? If not then ensure you are getting an electrical supply and if you can't hear or feel anything from your pump, you may have an electrical problem. You will then need to call a professional.
My Spa Heater Does Not Work?
My Pump is running and my touch pad says that it is heating but the heat has not gone up in hours? It takes about 8 to 13 hours for some electric heaters to heat a portable spa from tap water cold to hot, so make sure you have allowed time start off with and your air controls are turned off and your hard cover on!. If it is still not heating after that, or is dropping in temperature with the heat light or indicater still on, then you have a problem. It maybe a fuse, element or another problem.
The power Trips out?
If the power trip out instantly and wont let you switch it back on it is most likey a problem with the circuit board or components on or related to the circuit board like fuses or transformers.
If the power trip out after a certain time? The first thing that starts in a portable spa controller box is usaully the transformer and the circuit board, so if your touch pad lights up and starts, and then your pump may even start, then the power trips out. It is quite likely to be your heater. This is because your pump has to start first and push water through your heater before the heater will switch on.
Does the power trip out only at the start of a filter cycle? Most controller systems have filter or purge cycles that come on by them selves once or twice a day. Most of theses cycles starts all the pumps, including the blower and if you have a ozone that is sometimes started as well. So it is likely to be one of those components that only come on during the filter cycle, that is tripping your power out. |
