Administration Department

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  1. About Us Our Mission. Is to constantly improve and provide a quality of product and service that exceeds expectations to maintain market leadership. Our Story. The business (Bubbletubs Ltd) was incorporated in 2003, the initial aim was to provide great customer service, achieve realistic margins and ...
  2. Faulty, damaged, missing or incorrect goods received If goods delivered are faulty, damaged, missing or incorrect, you must advise us via this ticket system at http://www.poolandspacentre.co.uk/support/ within 7 days from the date of delivery. Therefore we ask you to check goods upon receipt so any issue can be dealt with within a reasonable time ...
  3. Trader Information The Pool and Spa Centre Thank you for enquiring about a trade account with us. We are the UK's largest trade online one-stop shop Online we have a portfolio of 14,000 products available from a dedicated storage facility in the Midlands. We have been supplying the Pool & Spa ...
  4. Terms & Conditions Company Details The selling company is Bubbletubs Ltd, Unit 2 New Barns Farm, Hilton, Bridgnorth, WV15 5PB. The company registration number is 4995297. VAT number is 834 2050 60. We have been trading since December 2003. Our Terms and Conditions of business are reproduced below and shall ...
  5. Cookie Policy Law A new law on cookies demands that you, as a website user, are given the opportunity to understand how cookies are used on our websites and consent to cookies being stored on your computer (laptop/mobile/tablet). What are cookies? A cookie is a small text file, typically of letters and ...
  6. Delivery Information For transparency, courier delivery services are not guaranteed, and their expected delivery times are estimations. We cannot offer refunds for parcels not arriving within the expected delivery window as this is outside of our control. The following rates are a guide and are subject to ...
  7. Holiday Opening Hours & Delivery Schedule Easter opening hours 2024 Our offices will be closed on Friday the 29th of March until Tuesday the 2nd of April.You can still place orders through our website however no orders will be processed until we return on Tuesday. Deliveries All in-stock orders placed before 14:00 on Thursday the ...
  8. Returns Returns Process Summary: Return requests must be made within 14 days of receiving the goods, you then have another 14 days to return the goods to us.  You must pay the cost of returning the goods to us. After 28 days returns will not be accepted. Defective items will be dealt with ...
  9. Reviews Click to see our Google Web Reviews

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