Delivery Information

Courier delivery services are not guaranteed, and their expected delivery times are estimations. We cannot offer refunds for parcels that do not arrive within the expected delivery window as this is outside of our control.

The following rates are a guide and are subject to change without prior notice.  Unless otherwise stated, all prices include VAT at 20%.

Exclusions and exceptions apply.**

Delivery Rates

Region: Delivery time: Shipping Charge:
UK - Mainland In-stock orders placed before 1 p.m. are usually shipped for next working day delivery unless otherwise stated at checkout.

All Orders: FREE

*Over-sized items often incur additional shipping charges. Please view the basket for accurate shipping prices.

Scottish Highlands, Scottish Islands Delivery to the following postcodes is a two or more days service: AB31-38, AB44-56, FK17-99, HS1-9, IV1-28, IV30-56, IV63, KA27- 28, KW1-13, PA20-38, PA41-49, PA60-78, PA80, PH17-26, PH30-44, PH49-50, ZE1-3 £17.50
Isle of Wight Usually 2 working days on fully stocked orders placed before 12pm £13.50
Isle of Man, Isles of Scilly Usually 2 working days on fully stocked orders placed before 12pm £25.00
Northern Ireland Usually 2 working days on fully stocked orders placed before 12pm £25.00
Jersey, Guernsey Usually 2 working days on fully stocked orders placed before 12pm £13.00
EU Countries

Usually 5 - 15 Days but maybe longer depending on the customs clearance process.

PLEASE NOTE: You are responsible for all local customs charges, duties, and VAT. If consignments are returned to us because of unpaid charges, we will hold you responsible for any extra charges that we incur

Price calculated at checkout.

* We will only despatch orders that are fully stocked. Where an order is awaiting stock of one or multiple items, we will only despatch the order once all stock is received. If you require a part shipment, a further delivery charge will be required.

** A surcharge may apply to Special order/Non stock items, Heavy or Oversized items. In some cases a pallet charge will apply at the checkout.

Chemical Environmental Charges are typically amortised into our rates

What you should also be aware of when you order:

  1. Orders placed after 12pm will be despatched the next working day provided all items are in stock.
  2. We source your order from our warehouse, stores, and suppliers and it can take 1-3 working days to collect everything you order. If there are going to be any excessive delays beyond this time we will notify you by email.
  3. Clearance items will remain online while stocks last, even if there is just one left. As our system can only update stock availability once a day it is possible for you to order a sale item that we are unable to supply due to heavy demand that day. We apologise in advance if this happens and will notify you by email as soon as possible.
  4. We like to ship you your whole order in one go so there may be a delay if we find it difficult to source everything at the same time. If you require some of the items in your order urgently, we can split your order and send the rest later - email us and let us know if this is the case.
  5. If you have a deadline for your order include this in the "Message to Poolandspacentre" in the checkout process or email us the date and we will do our very best to meet your deadline. If there are any problems we will notify you straight away.
  6. EU Countries: We do not charge you tax at checkout. You are responsible for all local customs charges, duties, and VAT payable on delivery
  7. EU Countries: We do not ship chemicals, liquids, or granules, to EU Countries. Please note that we may refund your order if you place an order that includes restricted items.
  8. All delivery services will deliver on working days only (Mon-Fri) unless otherwise stated.
  9. For deliveries that are attempted but you are not available to sign for you may incur extra fees if the item is returned to us. Please see the Terms
  10. If for any reason other than warranty or damage you wish to return a hot tub lid to us you will be responsible for the cost of the return freight, our rate for return is £100 + vat

Hot Tub Delivery Costs

Country

Add on £ Rate (per Hot Tub Cover)

Andorra

609.68

Austria

609.68

Belgium

391.5

Bulgaria

494.34

Croatia

494.34

Denmark

609.68

Finland

609.68

France

396.3

Germany

396.3

Greece

494.34

Guernsey

140

Hungary

494.34

Ireland

120

Isle of Man

140

Italy

609.68

Jersey

140

Latvia

494.34

Lithuania

494.34

Luxembourg

391.5

Monaco

396.3

Netherlands

391.5

Norway

494.34

Poland

494.34

Portugal

609.68

Scottish Highlands

36

Spain

609.68

Sweden

609.68

Switzerland

494.34

United Kingdom (Mainland)

0


Click for full Cover Delivery Information.

Categories: Administration Department
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